Toncam Flooring and Interiors is proud to have become the go-to destination for all home improvement needs in Kingussie. Their state-of-the-art 7,500 square feet showroom, complete with The Railway Cafe, offers an unparalleled shopping experience. The company has come a long way since its humble beginnings as a sole-trading carpet cleaning business in 1996.
Evolution of the Business
Toncam’s growth and expansion into a one-stop shop for home improvements has been nothing short of remarkable. The company has evolved to become a specialist in every aspect of the business, from flooring to interior design, home accessories, and even carpet cleaning. The four directors, Glen Tonkin, Scott Campbell, Evan Menzies, and Rory Kennedy, have worked tirelessly to drive the business forward, allowing it to outgrow its original premises. The new showroom was a long-awaited move for the company, which was keen to have a showcase home to match its reputation for quality. With the addition of a large range of sofas and beds, the showroom has become an essential destination for customers seeking these products.
Expertise and Partnerships
Toncam has forged some impressive industry relationships, including being Scotland’s only supplier for Sealy’s top-of-the-range mattress, ‘The Exquisite Indulgence Plush’, and the largest showroom in the UK for luxury wood flooring specialists, Ted Todd. The company works directly with an extensive range of manufacturers, allowing it to cater to every budget and order, from small to large.
Key Services and Offers
• Carpet cleaning
• Wooden floor restoration
• Interior natural stone and tiles restoration
• Retail services, including:
• Natural stone and tiles
• Laminate, vinyl, carpet, and wood flooring
• Home accessories (rugs, curtains, blinds, cushions, lamps, and ornaments)
• No-obligation measuring service for all flooring
• Range of delivery options throughout the UK
The Toncam Showroom and Railway Cafe
The showroom is open seven days a week, Monday to Saturday 8am to 5pm, and Sunday 9am to 4pm. The Railway Cafe is a popular destination in its own right, offering a range of delicious food and beverages. The cafe has gained an excellent reputation, thanks to the hard work and dedication of Leonie Kennedy and her team.
Destination for Home Improvement
A key part of the expansion plan was to turn Toncam Flooring and Interiors into a destination for those wishing to improve their homes. The company has achieved this by creating a welcoming and inclusive environment, where customers can browse the showroom, enjoy a meal or coffee, and receive expert advice.
Expert Advice and Customer Focus
Toncam’s showroom manager, Sarah Musgrove, emphasizes the importance of customer focus and no-obligation sales. She says, “We point the customer into the direction of what they want, not what we want to sell them. Our goal is to provide expert advice and support to ensure our customers find the perfect products for their homes.”
Conclusion
Toncam Flooring and Interiors has come a long way since its humble beginnings in 1996. The company’s expansion into a one-stop shop for home improvements has been a resounding success, thanks to its commitment to quality, customer focus, and expert advice. With its state-of-the-art showroom and Railway Cafe, Toncam has become the ultimate destination for home improvement needs in Kingussie.
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